I am writing about my local hospital trust, why i hear you ask. well I think they do not learn from the past.
Back in December 2008 a man in Telford suffered a stroke. He should of had a follow-up appointment, but it was never made. On 19 March 2009 he experienced blurring of his vision and became confused and was taken to hospital, where it was discovered he had suffered a second stroke.
This second stroke left the man a self-employed courier, partially sighted and unable to work.All down to what the trust called "simple administration error" that meant the initial appointment where a vital blood-thinning medication would of been prescribed did not happen.
After a undisclosed six-figure settlement with man, the trust said it had "reviewed all aspects of the care he received to ensure that lessons are learned".
I had a 'simple administration error' with a initial follow-up appointment. after hospitalization in November 2008 Where I had to chase it up, TWICE once in September 2009 and then again on the 28th October 2009. I ended up with an appointment on the 22 December 2009. Thats 13 months and 11 days after I was told I would have an appointment in 6 weeks. I did get an apology on air from Adam Cairns the boss of the trust at the time. when he was on Radio Shropshire.
Now I hear about a man that is having worrying symptoms, that point to a heart problem. He has had multipliable cancelled appointment to have tests to see if he has a heart condition. He has still not had these tests a year after his first cancelled appointment. Steve Peak acting boss of the trust, when on Radio Shropshire apologized on air to him. commenting that it was errors and problems with the appointment system.
The Big question is after 4 years why are these problems with appointments still carry on. causing distress or even causing danger to patients health?
So back to title of this posting. Rising complaints to the Trust.
In a new report about the number of complaint it says, A total of 734 written complaints were made to the trust in 2011/12 – a rise of 4.6 per cent on 702 in the previous 12
months. The national average is one per cent.
and the trusts reply “Putting patients first is at the heart of everything we do and a key
part of this is listening to any compliments, comments and concerns.
They help us learn from the experiences of patients and their relatives,
and improve the care we provide.”
Ok, So that why 4 years on the appointment system is still having problems! and failing in improving the care the trust provides.
So they are 3.6 per cent higher in complaints then the national average. and from what I have said above, I wonder why it is not more.
Dear Trust Sort it out will you, it people lives you are playing with, its not like it a appointment to fix a broken washing machine. You get a appointment quicker with them.
Till next time Dear Reader, Stay Safe.
Information Sources
http://www.bbc.co.uk/news/uk-england-shropshire-15433844
http://leukemicstepchild.blogspot.co.uk/2011/09/should-of-really-chased-that-up.html
http://leukemicstepchild.blogspot.co.uk/2011/09/3-days-off.html
http://leukemicstepchild.blogspot.co.uk/2011/10/kidney-appointment.html
Radio Shropshire Breakfast show 6 September 2012
http://www.shropshirestar.com/news/health/2012/08/30/complaints-at-shropshire-hospitals-rise/
9 Sept 2012
21 Jul 2012
it's been a while
I have not been in the mood to blog, to be far I have not been in the mood to do anything.
The black dog has been sniffing around again, I like dogs but this is one I really don't want visiting.
So what been going on in my life since the last posting. Well the Olympic torch came to town, and I was out with St John for it.
My step daughter moved in with her boyfriend, he lives in the Birkenhead area. So seeing her child being born is slim.
Went to Cosford air show with my Dad. I may have to write a post about that day out.
A day out with the Brother in law and his partner to Park Hall Farm, as she and her kids live in a city.
Oh yes and Race for life.
Till next time Dear Reader, Stay Safe.
The black dog has been sniffing around again, I like dogs but this is one I really don't want visiting.
So what been going on in my life since the last posting. Well the Olympic torch came to town, and I was out with St John for it.
My step daughter moved in with her boyfriend, he lives in the Birkenhead area. So seeing her child being born is slim.
Went to Cosford air show with my Dad. I may have to write a post about that day out.
A day out with the Brother in law and his partner to Park Hall Farm, as she and her kids live in a city.
Oh yes and Race for life.
Till next time Dear Reader, Stay Safe.
17 Apr 2012
run on fuel.
Do you remember a few weeks ago the panic buying of fuel. Well it happened in town, diesel dried up fast. and the queues where stopping normal traffic flow
My minibus was getting low on fuel. There was only one thing to do, use the Fuel Contingency Plan.
Now I am not going to tell you much about it, Just that I ended up queuing for the fuel there too.
Oh well at least there was only one waiting in front of me.
Till next time Dear Reader, Stay Safe.
I was not even trying to get fuel at this point, but was stuck in the traffic jam for 20 mins. As I finally got passed the fuel station, I see a sign saying no diesel.
That was great, no blockage, no tanker driver strike. Just the talk of they maybe a strike, after 7 day notice. and there is panic buying on fuel. It did not help that a minister said to stock some fuel at home in a 20 litre jerry can, which is wrong. you can only store 10 litres per container.
After the second day, and pleas from the media and ministers to not panic buy, the diesel running out again!
Now I am not going to tell you much about it, Just that I ended up queuing for the fuel there too.
Oh well at least there was only one waiting in front of me.
Till next time Dear Reader, Stay Safe.
7 Apr 2012
I been so long
Hi all
Sorry it been a bit since I last posted, but its been a bit mad at times. my computer failed, which did not help with blogging.
Both my dad and father in law are out of hospital. My dad had a massive chest infection, which has now cleared up and he has really cut down on the smoking.
The father in law is much better, but still has mobility problems. It could be much worse if it was not for the stroke being witnessed by someone who knew the signs, and got medical help as soon as possable.
The F.A.S.T test is a good indicator of a stroke.
Also since the last time I posted, I gained another year. and here is a weird fact for you all. I got more happy birthdays from Radio Shropshire staff then I got from staff at work.
There has been some other stuff going on in my life that I don't share with the internet. maybe one day, I will blog about it
Anyway on that note, I shall leave you will an escapee of Dave's bad joke emporium 'bloke goes to the doctors, "Doctor, I feel like a wigwam and a tepee" The Doctor replies "your too tense"
Till next time Dear Reader, Stay Safe.
Sorry it been a bit since I last posted, but its been a bit mad at times. my computer failed, which did not help with blogging.
Both my dad and father in law are out of hospital. My dad had a massive chest infection, which has now cleared up and he has really cut down on the smoking.
The father in law is much better, but still has mobility problems. It could be much worse if it was not for the stroke being witnessed by someone who knew the signs, and got medical help as soon as possable.
The F.A.S.T test is a good indicator of a stroke.
Also since the last time I posted, I gained another year. and here is a weird fact for you all. I got more happy birthdays from Radio Shropshire staff then I got from staff at work.
There has been some other stuff going on in my life that I don't share with the internet. maybe one day, I will blog about it
Anyway on that note, I shall leave you will an escapee of Dave's bad joke emporium 'bloke goes to the doctors, "Doctor, I feel like a wigwam and a tepee" The Doctor replies "your too tense"
Till next time Dear Reader, Stay Safe.
20 Feb 2012
Renal sub station? what a name.
It been a busy week, even when I had the last 3 days off work.
My dad has not been well, ending up with me getting a phone call on my first day off. as I returned from getting equipment checked in Shrewsbury. He was being taken into hospital by ambulance. A bit weird really, some may even call it ironic, As I was sitting in the drivers seat of a ambulance stopped in a layby to take the call.
They were not letting him have visitors the first night he was in, as they were busy trying to get his oxygen levels back up and his blood sugar levels down. he a diabetic you see.
So I went visiting the father in law, with the Shell. He had a CVA, a stroke for the less medically minded in front of me 5 weeks before. He is getting better, and getting movement back, he is going to need care. but he did before, just ask his wife.
We got to visit my Dad on Thursday, he was still having breathing problems and having aggressive moods, as his blood sugar was still high, and at one point I had to talk to him like a naughty 5 year old. But having met many diabetics over my volunteering i am used to it.
Friday was the day we attacked my dads bedroom, as my mum is not in the best of health. clothes everywhere, tablet boxes everywhere, bed half way cross the room.
Its not like my dad is a messy bloke, It was the state he was in, trying to find clothes, then falling a couple of times, knocking clothes and medication flying. moving the bed in the process.
After that we visited dad again, he was more chilled than yesterday but was still confused. On the way back to the landrover, I spotted a electrical sub station call Renal.
Now this got my weird mind going, what if there were others with names for other body systems. would the one named cardiac, be rhythmicly pulsating with a swooshing heart beat sound. or does the gastrointestinal one, let of gas with a farting noise every so often?
And on that note, I will say
Till next time Dear Reader, Stay Safe.
My dad has not been well, ending up with me getting a phone call on my first day off. as I returned from getting equipment checked in Shrewsbury. He was being taken into hospital by ambulance. A bit weird really, some may even call it ironic, As I was sitting in the drivers seat of a ambulance stopped in a layby to take the call.
They were not letting him have visitors the first night he was in, as they were busy trying to get his oxygen levels back up and his blood sugar levels down. he a diabetic you see.
So I went visiting the father in law, with the Shell. He had a CVA, a stroke for the less medically minded in front of me 5 weeks before. He is getting better, and getting movement back, he is going to need care. but he did before, just ask his wife.
We got to visit my Dad on Thursday, he was still having breathing problems and having aggressive moods, as his blood sugar was still high, and at one point I had to talk to him like a naughty 5 year old. But having met many diabetics over my volunteering i am used to it.
Friday was the day we attacked my dads bedroom, as my mum is not in the best of health. clothes everywhere, tablet boxes everywhere, bed half way cross the room.
Its not like my dad is a messy bloke, It was the state he was in, trying to find clothes, then falling a couple of times, knocking clothes and medication flying. moving the bed in the process.
After that we visited dad again, he was more chilled than yesterday but was still confused. On the way back to the landrover, I spotted a electrical sub station call Renal.
Now this got my weird mind going, what if there were others with names for other body systems. would the one named cardiac, be rhythmicly pulsating with a swooshing heart beat sound. or does the gastrointestinal one, let of gas with a farting noise every so often?
And on that note, I will say
Till next time Dear Reader, Stay Safe.
8 Feb 2012
Cold weather and flat ardvarks
Hi all.
It is cold, very cold. and I have to do bus checks, below is a photo of me checking one in -4C
And before anyone says anything, the vehicles had been de-iced and used before I took the photo. also I'm not fat, that bulk is a polo shirt, a sweater, a fleece and a jacket. Told you it was cold!!
Oh yes, just to prove I have a weird mind, during a game on radio Shropshire Drive time slot, called schools out. where two young kids explain an object and we got to guess what it is, so I guessed "cartoon ardvarks that have been run over by a road roller" It was not right but gave Vicki and Ryan a good laugh.
They also asked for Charles Dickens type names so I suggested Vicki Archer could be Victoria Audipenny, or Audio Penny as she does voice work. voice = audio and work = money = pennies. See I do have some logic going on up there. :D
Till next time Dear Reader, Stay Safe.
It is cold, very cold. and I have to do bus checks, below is a photo of me checking one in -4C
Oh yes, just to prove I have a weird mind, during a game on radio Shropshire Drive time slot, called schools out. where two young kids explain an object and we got to guess what it is, so I guessed "cartoon ardvarks that have been run over by a road roller" It was not right but gave Vicki and Ryan a good laugh.
They also asked for Charles Dickens type names so I suggested Vicki Archer could be Victoria Audipenny, or Audio Penny as she does voice work. voice = audio and work = money = pennies. See I do have some logic going on up there. :D
Till next time Dear Reader, Stay Safe.
2 Feb 2012
Race for Life - The start of 2012 prep
Hi all
As you can tell from the title, we are thinking about this years Race for Life. you may be wondering why we are thinking about the event in June now.
As you can tell from the title, we are thinking about this years Race for Life. you may be wondering why we are thinking about the event in June now.
Jane Bullock, Regional Press Manager for Cancer Research contacted us over using the Story of Kim's illness in a press release to promote Race for Life.
We are really happy to help, It may be a sad ending for us. But if our story helps get some more people raising money for Cancer Research to carry on it's research into treatments, may be we can help spare another family the pain we had losing Kim.
I will post up a link or two showing the press release, when it appears in press.
There is one Question I have for all you ladies reading this
Race for Life, are you going to be part of it?
Till next time Dear Reader, Stay Safe.
25 Jan 2012
Dave's Bad Joke Emporium
I enjoy bad jokes. Even tell them, making the badness of the joke, the joke itself. and that is where Dave's Bad Joke Emporium came from.
I sent one into Clare Ashford on the BBC Radio Shropshire breakfast show. They were talking about Aurora Borealis (Northern Lights) being visible in North Yorkshire. The joke was
"I went to Iceland the other day. I could not see the Northern Lights, all I could see was frozen food :D"
Right have you all finished groaning about how bad it is, good. I shall continue.
The reply from Clare was, "Dave, seriously, have a word with yourself, go outside and have a word with yourself"
I would of, but I was travelling at 50 mph and I don't think the people with me would of liked the driver jumping from the vehicle. hehe.
Anyway, like they said later in the show. I was keeping up Bad Joke Quoter as the other presenter Eric Smith (usual bad joke teller for show) is on Holiday.
So sometime, they will be an escapee of the emporium on here, but don't worry, you may be warned.
Till next time Dear Reader, Stay Safe.
I sent one into Clare Ashford on the BBC Radio Shropshire breakfast show. They were talking about Aurora Borealis (Northern Lights) being visible in North Yorkshire. The joke was
"I went to Iceland the other day. I could not see the Northern Lights, all I could see was frozen food :D"
Right have you all finished groaning about how bad it is, good. I shall continue.
The reply from Clare was, "Dave, seriously, have a word with yourself, go outside and have a word with yourself"
I would of, but I was travelling at 50 mph and I don't think the people with me would of liked the driver jumping from the vehicle. hehe.
Anyway, like they said later in the show. I was keeping up Bad Joke Quoter as the other presenter Eric Smith (usual bad joke teller for show) is on Holiday.
So sometime, they will be an escapee of the emporium on here, but don't worry, you may be warned.
Till next time Dear Reader, Stay Safe.
21 Jan 2012
Old airfield and a Camper van
Well here is another View from the cab.
I took some media students to film at a local VW restorers, wrigleys aircooled. I got a call asking to go back early to transport them to another place. An old airfield just down the road from the restorers, to do filming of a restored camper
Its a nice restoration, it looks good. but then it come from the only Landrover Defender fan in a family of VW fans.
It just goes to show, There is never a normal day in my job. That's half the fun.
Till next time Dear Reader, Stay Safe.
I took some media students to film at a local VW restorers, wrigleys aircooled. I got a call asking to go back early to transport them to another place. An old airfield just down the road from the restorers, to do filming of a restored camper
Its a nice restoration, it looks good. but then it come from the only Landrover Defender fan in a family of VW fans.
It just goes to show, There is never a normal day in my job. That's half the fun.
Till next time Dear Reader, Stay Safe.
13 Jan 2012
Ok, idea time :D
Hi all
You know that after put up the photo of dilbert up and said i had an idea. well here it is
View from the Cab
As part of my job I drive around. some times I take a photo or two. When I do I will post it here, some time say where it is and sometimes I will let you guess where it is.
OK, first one is from a trip before Christmas to West Midland Safari Park
Oh, and don't worry that I am driving around taking these, I only do it when park or get some that with me to take them if we are on the move.
Hope you find them fun.
Till next time Dear Reader, Stay Safe.
You know that after put up the photo of dilbert up and said i had an idea. well here it is
View from the Cab
As part of my job I drive around. some times I take a photo or two. When I do I will post it here, some time say where it is and sometimes I will let you guess where it is.
OK, first one is from a trip before Christmas to West Midland Safari Park
Oh, and don't worry that I am driving around taking these, I only do it when park or get some that with me to take them if we are on the move.
Hope you find them fun.
Till next time Dear Reader, Stay Safe.
The End Of An Era
I have just upload and scheduled my last posting on my blog leukemic step child.
There is a tear in my eye as scheduling completed, I started it on the 12th of April 2010. and it feel like it just said goodbye to a dear friend that I talked to weekly for just over 21 months, about my darkest times.
And the goodbye to the loyal band of what i call "Dear Readers" as they are dear to me, that follow my 36,131 words.
I have to go Dear Reader, before i burst into a full blown sobbing fit.
Till next time, Stay Safe.
There is a tear in my eye as scheduling completed, I started it on the 12th of April 2010. and it feel like it just said goodbye to a dear friend that I talked to weekly for just over 21 months, about my darkest times.
And the goodbye to the loyal band of what i call "Dear Readers" as they are dear to me, that follow my 36,131 words.
I have to go Dear Reader, before i burst into a full blown sobbing fit.
Till next time, Stay Safe.
2 Jan 2012
Xmas, mics and domes.
Well Christmas has been and gone. Then new year eve, where people try to get to a new percentage level of alcohol to body mass.
Well my mind has been ticking away. thinking of many thing.
After trying to understand a muttering till operator, he get on the PA Mic and say in a clear voice "can we have another till operator to the tills please." then carry on muttering at me. making me wonder, do shops have a box fitted to their PA microphones that turn the most incomprehensible speaker into the clearly spoken voice you hear in the shop.
Well doctor who was good. I did have a feeling that during the scenes in the dome escape craft, that a bald bloke was going to appear and shout " WILL YOU START THE FANS, PLEASE" the done craft did have a very good likeness to the crystal dome from the show of the same name.
oh and now I said that I fancy watching a bit of the crystal maze. right I am off to watch it on challenge TV,
So Till next time. keep safe :D
Well my mind has been ticking away. thinking of many thing.
After trying to understand a muttering till operator, he get on the PA Mic and say in a clear voice "can we have another till operator to the tills please." then carry on muttering at me. making me wonder, do shops have a box fitted to their PA microphones that turn the most incomprehensible speaker into the clearly spoken voice you hear in the shop.
Well doctor who was good. I did have a feeling that during the scenes in the dome escape craft, that a bald bloke was going to appear and shout " WILL YOU START THE FANS, PLEASE" the done craft did have a very good likeness to the crystal dome from the show of the same name.
oh and now I said that I fancy watching a bit of the crystal maze. right I am off to watch it on challenge TV,
So Till next time. keep safe :D
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